How much does a virtual assistant earn? ’s one of the first questions of those you consider entering the market — and one of the most accurate answers.
It is common to find tables that multiply an hourly value per 160 hours per month and present the result as possible income. The calculation may be mathematically correct, but it rarely represents complete reality.
A virtual assistant can act as an employee, independent freelancer, provider with recurring contracts or a member of a structured operation. In each model, there are differences in stability, prospecting, taxes, tools, unbilled hours and responsibilities.
Therefore, before comparing values, it is necessary to understand four different concepts: salary, price charged, gross billing and net remuneration.
Direct answer: how much does a VA earn at Humaneasy?
At Humaneasy, the minimum remuneration is R$ 2,400 already in the first month, and the sum of the service benefits does not exceed 40 hours a week.
This load can be distributed among more than one contract, according to the needs of the companies, the compatibility of schedules and the evolution of the professional. That doesn't mean accumulating journeys: even when there is more than one allocation, they all need to remain within the maximum limit of 40 hours per week.
In addition to compensation, the opportunity allows you to build practical experience with small businesses in the United States, especially in areas such as customer service, sales follow-up (sales), CRM, scheduling and operational organization.
Professional experience does not replace payment. Are two distinct elements. The remuneration recognizes the provision made, while the contact with the American market expands the repertoire, the curriculum and the possibilities of growth of the professional.
This development is especially valuable for professionals who cannot yet demonstrate work experience in English. Many international opportunities assess more than fluency: they look for people who have already served customers, conducted calls, used systems and solved real situations in English.
It is precisely at this point that Humaneasy functions as a bridge. The professional does not only receive access to a course or a simulation. When selected and integrated into an operation, it develops practical experience with processes, tools and customers of companies operating in the United States.
How much does a virtual assistant earn?
There is no single salary or official rate table that applies to every virtual assistant.
The value may vary according to:
- Country and market served
- Working model
- Workload and coverage period
- Professional experience
- Proficiency in other languages
- Complexity of the activities
- Level of responsibility
- Need for real-time customer service
- Number of compatible contracts
- Structure, training and support provided
A professional who organizes documents for a few hours a week does not perform the same function as someone who serves clients in English, follows leads, updates CRM and represents the company throughout business hours.
Two can use the title of virtual assistant, but they act in completely different contexts.
Salary, billing and compensation: what is the difference?
These terms are not equivalent.
| Concept | What it represents |
|---|---|
| Salary | Amount received by an employee within a job relationship. |
| Price charged | Value presented by the provider directly to the customer. |
| Gross billing | Total received before taxes, tools and other costs of the activity. |
| Net remuneration | Value that remains after costs and obligations related to the provision. |
| Value of the contract | Amount set for a particular scope, availability and responsibilities. |
A freelancer can charge R$ 60 per hour, for example, without being able to bill all the hours available in the month. Part of the time will be used in prospecting, business meetings, organization, document issuance, study and periods without clients.
Likewise, the amount a company pays for a structured operation does not correspond entirely to the professional’s compensation. That investment may also include recruitment, training, coordination, tools, management and service continuity.
United States benchmarks: what do the figures really show?
In August 2026, Indeed reported an average of US$22.16 per hour for virtual assistants in the United States, based on 453 salaries reported in job postings during the previous 36 months. The reported range was US$13.67 to US$35.94 per hour. (Indeed)
As a comparison, the national data of the U.S. Bureau of Labor Statistics for May 2025 indicated average compensation of US$23.73 per hour for secretaries and administrative assistants, excluding the executive, legal and medical areas. (U.S. Bureau of Labor Statistics)
These references help to understand the labor market within the United States. They do not mean, however, that any professional in another country will automatically receive the same value for serving an American company.
Location, applicable legislation, contracting model, provided structure, complexity of the function and form of provision influence remuneration. Converting an average American wage by the dollar quote creates an expectation that may have no relation to the opportunity analyzed.
Does serving US companies mean earning a US salary?
Not necessarily.
Serving an American company allows you to develop international experience, use English professionally and know processes from another market. This can increase the value of the profile over time, but it does not automatically turn a remote installment into a local hire in the United States.
Before accepting an opportunity, the professional should observe:
- Where it is located
- Which company or client will be responsible for the contract
- Whether the performance will be direct or by a structuring company
- Which schedules and responsibilities will be required
- If there is exclusivity
- What costs will be under your responsibility
- How and in which currency the remuneration will be defined
Does serving US companies mean earning a US salary?
Why do some companies in the United States pay Brazilian professionals in reais?
Not every company located in the United States has the structure or budget of a large American company.
A significant share of opportunities aimed specifically at Brazilians comes from small businesses founded or managed by Brazilians living in the United States. These companies seek professionals in Brazil because of the ease of communication, cultural proximity and the possibility of hiring within a financial reality different from local US employment.
For that reason, the fact that a company bills customers in US dollars does not mean that every person involved in the operation will be paid in dollars or follow the average salary of an employee hired in the United States.
In some cases, negotiation happens directly with the Brazilian professional and the remuneration is defined in reais. In others, the American client hires a Brazilian company responsible for recruitment, training, coordination and payment of providers – as happens in the Humaneasy model.
This does not reduce the international character of the experience. The professional continues to use English, serving the American market and learning tools and processes used in the United States. What changes is the commercial and contractual structure of the opportunity.
Is speaking English enough to secure an international opportunity?
No.
Advanced or fluent English is an entry requirement for roles involving American clients. Allows you to participate in the interview and communicate. Alone, it does not prove that the person can work professionally in the language.
Companies that offer positions with greater responsibility—especially direct, dollar-paid opportunities—usually look for evidence that the candidate can already:
- Answer calls and understand different accents
- Speak with customers without relying on a script
- Write professional messages
- Handle objections and unexpected situations
- Conduct follow-ups
- Use CRM, scheduling and telephone systems
- Record information accurately
- Represent the company confidently
- Demonstrate previous experience in customer service, sales or administrative routines
In practice, there is a challenge: to secure certain international opportunities, a professional needs to demonstrate experience in English; but to build that experience, they first need access to an operation where they can develop it.
Where does Humaneasy go on that trajectory?
Humaneasy doesn’t start from the idea that speaking English is enough or that anyone can start without any professional basis.
We seek people with advanced or fluent English and previous experience that can be applied to the function – especially in customer service, sales or administrative routines. From this base, we offer training, processes, monitoring and integration with small businesses operating in the United States.
What are the main compensation models?
- American customer service in English
- Qualification and tracking of leads
- Participation in sales processes
- Use of tools such as CRM, telephony and agenda
- Communication with owners and teams in the United States
- Monitoring of services and operational demands
- Practical application of customer service and sales
That difference is important. Attending English classes or completing a virtual assistant course can prepare the candidate, but it does not replace the experience of answering a real call, solving a demand, following up on an estimate and maintaining an organized operation.
Over time, this experience ceases to be only an intention in the curriculum and becomes a professional history: activities carried out, tools used, accompanied processes and responsibilities assumed in operations aimed at the American market.
This can strengthen the profile to grow within Humaneasy itself, take on new responsibilities, or in the future compete for opportunities that require proven professional experience in English.
What are the main compensation models?
1. Charges by the hour
In this model, the professional records the dedicated time and charges according to a previously defined value.
This model can work well for one-off or variable demands. To calculate potential income, however, it is necessary to consider only the hours actually billed — not every hour available during the month.
The professional also assumes the risk of periods with less demand and needs to define how meetings will be treated, messages outside the contracted period and administrative activities.
2. Monthly package of hours
The customer hires a certain amount of hours for use during the month. The format offers more predictability than stand-alone demands, provided that the contract establishes validity, limits and rules for surplus hours.
It is suitable when there is recurrence, but the company does not yet need continuous coverage.
3. Tuition by scope and availability
In this format, the value is defined from the responsibilities assumed, the period of coverage and the channels served.
The focus is not just on counting minutes. The company hires the continuity of a function, such as commercial service, agenda management or lead tracking over a given period.
To function well, the contract needs to delimit activities, schedules, expected volume, autonomy and situations that depend on leadership.
Which model offers the highest compensation?
This model is used when there is a specific delivery, with beginning, completion and well-defined criteria. It may be suitable for organizing information, setting up a tool, or documenting a process.
It is not usually the best format for daily service, because calls, messages and operational demands require recurring availability.
What increases a virtual assistant’s earning potential?
In this model, the professional is integrated into contracts compatible with his profile by a company responsible for the selection, training, processes and follow-up.
Remuneration is defined according to opportunity, scope, workload and responsibilities. The professional does not need to build the entire commercial structure alone to find and integrate each client, but needs to meet the established processes and standards.
For many people, this format offers a more organized entry into the international market. On the other hand, it should not be compared directly to the final price charged by a freelancer who also assumes prospecting, negotiation, default, tools and integral management of the business relationship.
Which model offers the highest compensation?
The model with the highest value advertised is not necessarily the one that offers the best result to the professional.
An independent performance can allow higher prices, but it requires prospecting, negotiation, contractual organization, financial control and the ability to cross periods without clients. A structured opportunity may have another composition of value, while reducing some of these responsibilities and offering training and follow-up.
To compare correctly, consider:
| Critério | Pergunta importante |
|---|---|
| Predictability | Is there a recurrence or does the value depend on single demands? |
| Real hours | How many hours of availability and execution will it take? |
| Costs | Who pays for tools, equipment, internet and taxes? |
| Prospecting | Do the professional need to win and negotiate with each client? |
| Support | Is there training, documented process and follow-up? |
| Responsibility | Does the function involve one-off tasks or a continuous part of the operation? |
| Exclusivity | Does the contract allow other companies to be served? |
| Development | Is there a real possibility of taking on new processes or contracts? |
A professional opportunity needs to be sustainable in the routine, not just look attractive in a value-per-hour multiplication.
What increases a virtual assistant’s earning potential?
Financial evolution usually follows the increase in the value that the professional can sustain within the operation.
Some skills contribute directly to this:
Professional English
The ability to conduct calls, understand different accents, handle objections and record information correctly expands opportunities in international operations. However, declared fluency carries more weight when it is supported by real situations, results and responsibilities that can be presented professionally.
Service and sales
Professionals able to qualify leads, track estimates and contribute to conversions assume responsibilities closer to company revenue.
Of processes and CRM
Knowing how to use a tool is different from understanding the process it organizes. Who maintains reliable information and correctly conducts each step offers more security to the operation.
Oriented autonomy
Autonomy does not mean acting without rules. It means knowing the procedures, making the decisions that are permitted and escalating only the exceptions that depend on leadership.
Consistency
Companies value professionals who maintain attention, communication and quality over time. The possibility of taking on new responsibilities depends more on consistency than on-time outcomes.
How do compensation and workload work at Humaneasy?
Humaneasy model is designed to combine pay, international experience and a sustainable professional routine.
| Condition | How does it work |
|---|---|
| Minimum remuneration | From R$ 2,400 in the first month. |
| Maximum workload | Up to 40 hours a week, adding up all contracts. |
| Composition of routine | Availability can be distributed between compatible contracts, without exceeding the weekly limit. |
| Market served | Small businesses operating in the United States, especially in the service sector. |
| Areas of experience | Customer service, sales, CRM, agenda, lead tracking and operational support. |
| Structure offered | Initial training, processes and coordination monitoring. |
The values may vary according to each contract, considering workload, complexity, responsibilities and required profile. Remuneration and specific conditions are presented before allocation.
When a professional supports more than one company, the schedules are organized within the same availability. The number of assignments does not increase the workload beyond 40 hours per week.
The possibility of taking on new allocations depends on performance, adaptation to processes and compatibility of schedules. Growth needs to happen without compromising the quality of customer service or the organization of routine.
Real experience in service and sales
Acting for Humaneasy doesn’t just mean performing administrative tasks. Professionals participate directly in important processes for small American companies.
In customer service, this may include answering calls, understanding requests, confirming services, recording information, and handling different situations in English.
In the commercial area, experience can involve lead qualification, tracking estimates, follow-ups, updating CRM, and communicating with potential customers throughout the purchase decision.
This experience helps professionals develop skills valued across different markets: professional communication in English, customer experience, sales organization, negotiation, performance monitoring and operational awareness.
Over time, the professional accumulates more than working hours. They build practical, demonstrable experience in sales and customer service for companies in the United States.
This experience is especially relevant because much of the most competitive opportunities are not just looking for someone who “speaks English.” Look for someone who already knows how to work in English, understand the customer and contribute to the result of the operation.
How can you assess whether an opportunity is worthwhile?
Before you look only at the monthly amount, confirm:
- How do compensation and workload work at Humaneasy?
The clearer these answers are, the more responsible the decision will be.
Frequently Asked Questions
Virtual assistant receives fixed salary?
It depends on the model. Employees can receive salary, while service providers work with hourly, monthly, project, or contract values. It is important to correctly identify the nature of the opportunity.
Virtual assistant serving the United States receives in dollar?
How can you assess whether an opportunity is worthwhile?
Would an American company hire a Brazilian VA and pay in reais?
Many opportunities aimed at Brazilians come from small businesses managed by Brazilians in the United States or from operations companies based in Brazil. In these models, compensation may be defined in Brazilian reais even when the work is performed in English and focused on the US market.
Is speaking fluent English enough to work for US companies?
No. Fluency is essential for certain roles, but companies also evaluate experience in customer service, sales, tools, problem-solving and the ability to work professionally in the language.
Do I need to have experience before I get into Humaneasy?
Yes. Humaneasy looks for professionals with a prior background in customer service, sales or administrative routines, as well as advanced or fluent English. The company provides the training and context needed to turn that foundation into practical experience with US operations.
Is it possible to serve more than one company?
Yes, provided the schedules are compatible and quality is not compromised. In structured operations, new assignments often depend on demonstrated performance and availability.
Is the billed amount equal to the net amount?
No. Service providers must account for taxes, equipment, internet, tools and other costs related to their work.
Charge by hour or per month: which is better?
Build your career with clear expectations
Build a career with clear expectations
A solid career as a virtual assistant is not built from promises of quick income or the expectation that speaking English will automatically guarantee a dollar payment. It develops with experience, communication, process knowledge, reliability and the ability to assume ever greater responsibilities.
If you have advanced or fluent English, experience in customer service, sales or administrative routines and availability in business hours, you can find in Humaneasy an opportunity with a minimum remuneration of R$ 2,400 in the first month, maximum load of 40 hours per week and the possibility of building a real professional history in English with companies from the United States.
Before applying, also know our guide: How to be a bilingual virtual assistant and work with companies in the United States.
To understand the customer perspective, read: Virtual assistant for companies in the United States: what do you do and how much does it cost?
Go to the “Work With Us” page and learn about the opportunities available for bilingual virtual assistants.
