4 hours per day
Focused Support
A daily service window for companies with lower volume, focused on responding to customers, following up with leads and organizing the schedule.
Bilingual remote team • Portuguese + English
Your customers well served. Fluent, highly trained assistants.
Count on a remote team fluent in English, trained in sales and prepared to care for your customers with attention, speed and a professional process customized for your company.
01
English-fluent, trained assistants with backup coverage
02
Customized sales scripts and lead conversion
03
Professional organization and process creation
Service tailored to you
Understand the right structure.
Compare service models and choose the coverage that fits your business hours, lead volume and operation size.
8 hours • Mon. to Fri.
Business-Hours Coverage
Service during business hours in your time zone, including sales, follow-up, scheduling, Maidpad or another CRM and administrative support.
More than one assistant
Scaled Operation
A team that can divide shifts, extend hours, cover weekends and manage sales, customer service and administration on a larger scale.
A structure that delivers
More sales. Well-served customers. An organized CRM. A prepared team.
Every solution is adapted to your business, routines and tools so operations flow, communication stays consistent and opportunities receive the right follow-up.
English-fluent assistants
You do not have to worry if you are not fluent in English. Your assistant calls customers, follows up with leads and resolves situations that require closer attention.
Sales scripts and training
Our team works with customized scripts and differentiated sales training adapted to your service, audience and company value proposition.
CRM and back-office administration
Administration of Maidpad or another CRM, customer records, contact history, document organization and support for administrative tasks.
Lead conversion and follow-up
We follow estimates, reconnect with leads and guide opportunities toward a decision, with a focus on selling services in the United States.
Scheduling, confirmations and rescheduling
Professional organization of appointments, confirmations, rescheduling and communication between customers, field teams and administration.
A team sized for your company
The structure grows with demand, from one dedicated professional to a bilingual team prepared for a more robust operation.
Continuous service
If your assistant needs to be away, Humaneasy organizes coverage with another team member. If you want to change assistants, we conduct a planned transition so daily operations are not disrupted.
Premium benefits included
Much more than customer service: an exclusive structure that moves your company forward.
Strategic diagnosis
We dive into your operation to identify bottlenecks, conversion opportunities and everything that must be organized before you delegate.
Guided implementation
We build the team entry plan, define responsibilities and guide every stage so you can begin with clarity and confidence.
Professional operation and oversight
We organize routines, scripts, documents and information so service remains consistent, excellent and continuous.
Professional ecosystem
We configure and optimize CRM, telephony, scheduling and the essential tools your company needs to operate as one integrated system.
Next step
Take the next step. Your business needs to grow with a professional team.
Tell us where your operation is stuck. Humaneasy organizes the priorities and recommends the ideal customer-service structure for confident growth.
Chat on WhatsApp